K-9 MD Inc. offers a 15-Day Return Policy. To be eligible for this refund policy, please include a copy of the invoice/packing slip.

Returned items must be free of any noticeable wear or damage.

Return item shipping is the responsibility of the shipper.

All returns must be made within 15 days.

The customer must notify K-9 MD Inc. at within 5 business days of the receipt of the order to be eligible for a refund or a replacement order.